Colorectal Cancer (CRC) screening for at-home use made easy for your patients

Cologuard is shipped directly to the patient's home upon ordering.

Accompanied by 2 months of personalized outreach to facilitate screening completion including a welcome call, as well as mail, email, or text message reminders.

Cologuard kit

In the comfort of home, patients use the noninvasive test that does not require special preparation, dietary or medical changes, sedation, or time off from work.

The Customer Care Center is available 24/7 to help patients complete their Cologuard Collection Kit by calling 1-844-870-8870.


Patients can return the Cologuard Collection Kit by scheduling an at-home pickup, or by visiting a UPS® location.

Shipped back to Exact Sciences Laboratories within 24 hours.

Test results are usually received by the healthcare provider within 2 weeks.

Define results

3 Tips for Cologuard collection kit completion

  • Reinforce with your patients the importance of early screening

    • Explain how early screening is important because when detected in early stages, CRC is more treatable1,2*
  • Ensure your patients understand the process

    • Let them know that they should expect a welcome call from the Customer Care Center
    • Recommend that they store the Cologuard collection kit on the back of their toilet
    • Clarify with them what is considered an acceptable stool sample
      • It should not be larger than the bottle of liquid in the kit and should not be provided if there is diarrhea or blood in the stool
  • Provide tips and set expectations for collection kit completion

    • Provide a 2-week time frame for your patients to return the Cologuard collection kit
    • Explain how the sample should be shipped back within one day of collection and be mindful of weekends/holidays to prevent shipping delays

Patients should not provide a sample to Cologuard if they have diarrhea or if they have blood in their urine or stool (eg, from bleeding hemorrhoids, bleeding cuts or wounds on their hands, rectal bleeding, or menstruation). The risks related to using the Cologuard collection kit are low, with no serious adverse events reported among people in a clinical trial. Patients should be careful when opening and closing the lid to avoid the risk of hand strain.3

Ordering Cologuard via telehealth

Your patients can also learn more about telehealth and, if they wish, connect with a third-party telehealth provider at the Cologuard patient website, as a way to determine if Cologuard is right for them.